1. Who we are
Routeward Inc. ("Routeward", "we", "us", "our") is the data controller for personal data collected through this website. We are registered in the United States (Company No. 58-1417067) with our registered office at 7160 Riverwood Dr. , Columbia, MD, United States.
If you have any questions about how we handle your personal data, please contact us at info@routeward.com. (2026)
2. Personal data we collect
When you submit an enquiry through our contact form, we collect:
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Your name
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Your email address and region
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Your company name (if provided)
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The content of your message
3. How we use your data
We use contact form data to respond to your enquiry and, where relevant, to follow up on it. We do not use it to send unsolicited marketing communications.
4. Legal basis for processing
For contact form submissions, we process your data on the basis of legitimate interests. Our legitimate interest is responding to business enquiries from potential and existing customers. We are satisfied that this interest is not overridden by your rights and freedoms as a business contact.
5. Who we share your data with
We do not sell your personal data to third parties. We may share it with: Website hosting, CRM, email, and analytics providers acting on our behalf where relevant to delivering our services. Any third parties who process data on our behalf are required to do so in accordance with data protection law.
6. How long we keep your data
We retain contact form enquiries for up to two years from the date of your last interaction with us, after which they are securely deleted.
7. Your rights
You have the right to:
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Request access to the personal data we hold about you
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Request correction of inaccurate or incomplete data
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Request deletion of your data in certain circumstances
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Request restriction of processing in certain circumstances
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Object to processing carried out on the basis of legitimate interests
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Request transfer of your personal data to another organisation where applicable (data portability)
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File a complaint if you are dissatisfied with how we have handled your personal data
To exercise any of these rights, please contact us at info@routeward.com. We will respond within one calendar month.